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What Is Identity Theft?

Identity theft occurs when someone uses your name, Social Security number, credit card number, or other identifying data to commit fraud or other crimes. As more people use digital payment methods the higher the risk of online fraud. If you believe you have been a victim of fraud, please call Hanover Bank immediately at 877.548.8880 or email us at

Identity theft can be devastating to your personal finances. There are, however, a number of effective ways you can protect your identity and personal information from thieves. At Hanover Bank, we will do everything we can to protect your security. By following the tips below, you can help take extra precaution to protect your account against fraudulent activity. Here are also a few websites that may provide additional helpful information:

Important to Note:

We will never ask you for confidential information through the Internet, in an email, or by text message. Should you receive an email or other electronic message requesting that you call a telephone number to update your personal information, please DO NOT CALL. Any request from Hanover Bank would be made in writing.