Privacy NoticeWe respect your right to privacy through our relationship with you in both our traditional and on-line banking relationship.
Term & Conditions of Site Access and Use of Our Products and Services Notice
Information We May Collect When You Use an On-Line Service or Product
information that we can use to contact you.
When using Hanover Bank’s Mobile and Hanover Bank’s CardSecure applications, we may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).
We may also collect information about you from other online and offline sources; including co-branded web sites we may operate with partners or third-party sources, such as credit reporting agencies. We may combine this information with the personal information we have collected about you under this Policy.
How We Use the Information
- To respond to questions and requests and communicate with you
- To verify your identity to allow access to your accounts
- To provide you with relevant information and promotions about products and services
- To optimize your web site and mobile experience
- To prevent fraud and enhance the security of your account or our Online Services
- To process your applications and transactions for products or services
- To allow you to utilize features within our Sites by granting us access to information from your device such as geo-location when you request certain services
- To comply with laws and regulations and other legal process and law enforcement requirements
- For any other purposes we may disclose at the time you provide or your information is collected
How We Share the Information
Other Information We Collect and How It's Used
Other information is any information that does not reveal your identity or does not relate to an individual. Examples of other information are your Internet Protocol Address (or IP address), device type, browser type, and browsing history on our website. We may collect this information in a variety of ways, including:
Through your browser or mobile device.
We may collect information through our advertising service providers using cookies, pixels, IP addresses, and other technologies. We may collect information on the pages viewed, browsing activity, links followed, and responses to advertisements. This information is used to deliver advertisements specific to you.
Linking to Other Sites
For convenience purposes, we may provide links to third party sites that are not under our control. We will notify you when you are leaving our website. If you choose to link to websites not controlled by us, we are not responsible for the privacy or security of these sites. Ability to link to other sites does not imply Hanover Bank’s endorsement of any products, services, publications or the company of any linked sites.
Protecting your information is a top priority of ours. We protect your information with reasonable physical, electronic and procedural safeguards that comply with Federal standards. For more information about our commitment to security and for tips about what you can do to help guard against
fraud and identity theft, visit our Fraud Protection Guidelines
Our website is not directed to children and we do not knowingly collect or retain information from children under the age of 13.
Limitations on Liability
In no event will Hanover Bank be liable for any loss or damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expense arising in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line, or system failure, even if Hanover Bank or representatives thereof, are advised of the possibility of such damages, losses, or expenses.
Neither Hanover Bank nor any independent provider/transmitters of information shall be liable in any
way, and you agree to indemnify and hold harmless Hanover Bank and the independent provider / transmitters for any “Force Majeure” or any other cause beyond the control of Hanover Bank or the
independent providers/ transmitters.
SYSTEM RESPONSE TIMES MAY VARY DUE TO SYSTEMS PERFORMANCE AND OTHER FACTORS.
This site has been created and is supported in the State of New York in the United States of America, and shall be governed by, and interpreted in accordance with, the laws of the State of New York.
Updates to the Terms and Conditions
Terms and Conditions may change from time to time. Any changes will become effective when we post the revised Policy on HanoverBank.com.
Please review it periodically.